BUSINESS ACTIVITY: Special Customer Services
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Goal: describes how special requests are handled

Actors: Sales Rep
	Customer

Preconditions:

Trigger Condition:

Success End Condition:

Failed End Condition:

Postcondition:

PRIMARY SCENARIO
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1. The Sales Rep identifies the problem:
	a) the Customer requests a size that is not usually available;
	b) the Customer wants to order many items and asks about discount.

2. 

SECONDARY SCENARIOS
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RELATED INFORMATION
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Priority:

Performance Target:

Frequency:

SCHEDULE 
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Due Date: 




